BACKGROUND

Natasha Jane Ltd (trading as ‘Natasha Gulliford’) understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.natashagulliford.com (“Our Site”) and our Clients and Customers and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read the Privacy Notice carefully and ensure that you understand it. Your acceptance of Our Privacy Notice is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Notice, you must stop using Our Site immediately.

Natasha Jane Ltd will never sell your data to anyone and strictly complies with EU law.

Natasha Jane Ltd does not store or transfer any data outside of the EEA.

Who we are

Our website address is: https://natashagulliford.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact Information

For Subscription we collect name and email address. For payments on the shop we collect some or all of tthe below:

Name; Address; Business address; Email address; Telephone number; Business name; Company registration details; VAT number; Job title; Profession; Payment information; Social media details; Hosting provider details; Domain provider details ;Website URL Information about your preferences and interests;

Additional Information Below

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Privacy Policy

 

1. DEFINITIONS AND INTERPRETATION

In this Privacy Notice, the following terms shall have the following meanings for your understanding:

“Account”	means an account required to access and/or use certain areas and features of Our Site;
​“Cookie”	means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
“Cookie Law”	means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“personal data”	means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our”	means Natasha Jane Ltd of 16 Amercombe Walk, Bristol BS14. 8AN.

2. INFORMATION ABOUT US

Our Site is owned and operated by Natasha Jane Provost of 16 Amercombe Walk, Bristol, BS14 8AN.

Type of Business: Limited Company registered in England & Wales under company number 8447530

Registered address: 16 Amercombe Walk, Bristol. BS14 8AN.Main Trading Address: 16 Amercombe Walk, Bristol. BS14 8AN.Email address: natasha@natashagulliford.com

Postal Address: 16 Amercombe Walk, Bristol. BS14 8AN.

 3. WHAT DOES THIS NOTICE COVER?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

This Privacy Notice applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy notices of any such websites before providing any data to them.

 4. WHAT IS PERSONAL DATA?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 6, below.

 5. WHAT ARE MY RIGHTS?

5.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

5.1.1 The right to be informed about Our collection and use of personal data;

5.1.2 The right of access to the personal data We hold about you (see section 13);

5.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 17);

5.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 7 but if you would like Us to delete it sooner, please contact Us using the details in section 17);

5.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

5.1.6 The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases;

5.1.7 The right to object to Us using your personal data for particular purposes; and

5.1.8 Rights with respect to automated decision making and profiling.

5.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 17 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

5.3For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

 6. WHAT DATA DO WE COLLECT?

We may collect some or all of the following personal data (this may vary according to your relationship with us outlined below):

When you visit https://natashagulliford.com/ we collect the following data with your consent;

• Browser Location;
• IP Address;
• Which website you visited before the session;
• Which website you visited after the session;
• How long your session lasted;
• Which pages you visited during your session.

When you visit https://natashagulliford.com/ and use the contact form to get in touch or sign up to our Newsletter we collect the further following data with your consent or based on a legitimate interest;

• Name;
• Email Address;

When you contact us using Social Media messaging apps ( for e.g; Facebook Messenger ) we collect the following data;

• Social Media URL(s)

When you demonstrate an interest in using our services or enter into contract for services provided by us, we request to collect some or all of the following data;

• Name;
• Address;
• Business address;
• Email address;
• Telephone number;
• Business name;
• Company registration details;
• VAT number;
• Job title;
• Profession;
• Payment information;
• Social media details
• Hosting provider details
• Domain provider details
• Website URL
• Information about your preferences and interests;

 7. HOW DO WE USE YOUR DATA?

7.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 8, below.

7.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data, or because it is in Our legitimate interests.

Specifically, We may use your data for the following purposes:

7.2.1 Providing and managing your Account;

7.2.2 Providing and managing your access to Our Site;

7.2.3 Personalising and tailoring your experience on Our Site;

7.2.4 Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);

7.2.5 Personalising and tailoring Our products and services for you;

7.2.6 Replying to emails and messages from you;

7.2.7 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on the ‘unsubscribe’ link at the  bottom of Our emails);

7.2.8 Market research;

7.2.9 Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;

7.2..10 Responding and communicating with you on particular social media platforms or apps you contact us through first.

7.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message, or post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

7.4 Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 14. Please refer to section 14 for more information on controlling Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy notices of any such third parties.

7.5 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

7.6 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

7.6.1 Information obtained via opt-in forms (with added newsletter opt-in) will be retained for six months from last engagement (email open);

7.6.2 Information obtained via opt-in forms (without added newsletter opt-in) will be retained for six months from last engagement (email open);

7.6.3 Information obtained via contact forms will be retained for 12 months from last correspondence;

7.6.4 Information obtained via Cookies used for Analytics will be retained for 30 days following your last visit to Our website;

7.6.5 Information obtained via social media messaging services and apps ( for e.g; Facebook Messenger ) will be retained for 90 days following last correspondence;

7.6.5 Information obtained via Cookies used for marketing and advertising will be retained for 90 days following your last visit to Our website;

7.6.6 Information obtained under any contractual arrangement (for e.g. Clients and Customers) will be retained for 36-months from last correspondence.

 8. HOW AND WHERE DO WE STORE YOUR DATA?

8.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

8.2 Your data will only be stored in the UK.

8.3 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

8.4 Steps We take to secure and protect your data include:

8.4.1 Our website search engine is powered by Relevanssi. Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either Natasha Jane Ltd or any third party

8.4.2 We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

8.4.3 Our website contact forms are powered by third-party provider, Contact Form 7 and store no personal data. For more information, please see Contact Form 7’s privacy notice.

8.4.4 We use Transport Layer Security (TLS) to encrypt and protect all direct email traffic in line with government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

8.4.5 We use a third party provider, Mailchimp, to deliver our e-newsletters, content updates and offers. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see MailchimpsPrivacyPolicy.

8.4.6 Our website uses third party services including Paragon Internet Group t/a Tsohost , WPMU DEV  to help host, create content for, and maintain the security and performance of Our website. To deliver this service it processes the IP addresses of visitors to the Our website.

See Paragon Internet Group t/a Tsohost’s privacy notice, WPMU DEV’s privacy notice  privacy notice, Thrive Themes privacy notice, WPMU DEV’s privacy notice

8.4.7 Our website is built on the WordPress.org framework, but also uses some plugins and services hosted at WordPress.com, which is run by Automattic Inc. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic’s privacy notice.

 9. DO WE SHARE YOUR DATA?

9.1 We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data.

We use Norton Accountancy for our accounts.

Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

9.2 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

9.3 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

 10. WHAT HAPPENS IF OUR BUSINESS CHANGES HANDS?

10.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

10.2 In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

 11. HOW CAN YOU CONTROL DATA?

11.1 In addition to your rights under the GDPR, set out in section 5, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 12. YOUR RIGHT TO WITHHOLD INFORMATION

12.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

12.2 You may restrict Our use of Cookies. For more information, see section 14 and Our Cookie Policy https://natashagulliford.com/cookie-policy/

 13. HOW CAN YOU ACCESS YOUR DATA?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at natasha@natashagulliford.com, or using the contact details below in section 17.

 14. OUR USE OF COOKIES

14.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

14.2 By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for marketing and advertising services. For more details, please refer to section 6, above, and to section 13.6 below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

14.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law.

14.4 Before Cookies are placed on your computer or device, you will be shown a banner along the bottom of your screen requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.

14.5 Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 14.6. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 14.10, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

14.6 The Google Analytics privacy notice can be found here. You can learn more about how to opt-out of tracking in Google Analytics here.

14.7 Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

14.8 The analytics service(s) used by Our Site use(s) Cookies to gather the required information.

14.9 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

14.10 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

14.11 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

14.12 We may utilize social media and web advertising campaigns. These service providers use cookies on our sites and/or pixel tracking to serve ads across the different platforms.

• Google AdSense & DoubleClick (privacy policy | opt out)
• Facebook (privacy policy | opt out)

 15. LINKS TO OTHER SITES

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

 16. CHANGES TO OUR PRIVACY NOTICE

We may change this Privacy Notice from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Notice on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

This Privacy Notice was last updated June 2020.

 17. CONTACTING US

If you have any questions about Our Site or this Privacy Policy, please contact us by email at natasha@natashagulliford.com  or by post at 16 Amercombe Walk, Bristol, BS14 4DQ. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

Please allow up to 72 hours for a response.